The data quality reports of My Product Manager have shown that the wrong contact type code is one of the most common and made mistakes. For each product, there needs to be at least one contact type code with a value that equals ‘CXC’ or consumer support. .
How can you see if your products contain this error?
Check in the data quality report, which you can find in My Product Manager at “My Reports”, if there products with the error or warning: ‘contactTypeCode should be filled at least once and take the value 'CXC’ or other errors or warnings related to contact details. Follow the below steps to fill in the contact information correctly. This way, your product sheets will be visible to data recipients, even after the rerun of all system checks.
How do you fix an error or warning?
This depends on the way you register or adapt your product sheets.