My Product Manager data quality reports show that incorrectly specifying product availability data and/or product information is one of the most common errors. A product or product information must be available in My Product Manager from a certain time before the retailer can order the product. The retailer uses this information to order and process products and publish product information.
How can you see if your products contain this error?
Check the data quality report, which you can find in My Product Manager under the "My Reports" tab, to see if there are any products with one or more of the following errors or warning messages:
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‘effectiveDateTime must not be empty’, or
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‘The startAvailabilityDateTime must be populated for the trade item’.
Follow the steps below to correctly enter the dates when a product and/or product information is available. This way, the product sheets are also visible to data recipients after all system checks have been rerun.
How do you fix an error or warning?
This depends on the way you register or adapt your product sheets.
Web interface My Product Manager
STEP 1
Log in to the webinterface of My Product Manager with your login details and go to ‘My products’.
STEP 2
Use the search function and enter the product description, GTIN or brand of the product. To open the product sheet, click below 'GTIN' on the 14-digit GTIN of the product.
Then click on 'Edit data' to edit the product sheet.
Or go to the "purchase delivery" tab or use the search function and type "start availability date time".
STEP 4
Indicate from when the product information in My Product Manager is valid (correct) (effective date/time). This date must be prior to or equal to the first date of availability (Date/Time of availability).
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Logistics data must be available in My Product Manager 12 weeks before the first delivery date (“first shipment date/time”)
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Label information must be available in My Product Manager 6 weeks prior to first ship date (“first ship date/time”).
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The final data of the article must be available in My Product Manager at the latest 2 weeks before the delivery date.
Overview of available fields:
Click on the empty field or on the text "Enter a value"
A calendar opens, in which it is possible to navigate and select a date/time.
STEP 5
Indicate from when the product can be ordered by the retailer (date/time of start of availability). This date must be on or after the date the product information in My Product Manager is valid (correct) (effective date/time).
Overview of available fields:
Click on the empty field or on the text "Enter a value"
A calendar opens, in which it is possible to navigate and select a date/time.
STEP 6
Click on 'Save' or 'Validate & next' to check and validate the adjustment and the entire product sheet. Are there any error messages and/or warnings? Then resolve these as well.
STEP 7
Click on 'Validate and Release', the updated product sheet is now available for data recipients.
Via another GS1 GDSN-data pool or via a machine-to-machine-connection
STEP 1
Log in to the user environment of your system and open the product sheet.
Use the "effectiveDateTime" field to specify from when the product information is valid (correct). This date must be prior to or equal to the first availability date (startAvailabilityDateTime)
Use the "startAvailabilityDateTime" field to specify from when the product can be ordered by the retailer. This date must be equal to or later than the date on which the product information is valid (correct) (effectiveDateTime).
STEP 2
Save the changes and put the updated product sheet at disposal of the data recipients by releasing or republishing it to the data pool.
STEP 3
After release or (re)publishing, check the CIC messages of the data recipients and if the product sheet in the data quality report of My Product Manager does not contain any more error messages and/or warnings.